HOW TO ORDER FROM STORE

STEP 1: SELECT YOUR PRODUCT.

Browse along the different categories of the STORE and find the right product, size, quantity and material that will suit your needs. Prices shown include printing of graphics in all visible areas. In case graphics are not required, choose the “No Print” option.

STEP 2: REQUEST A QUOTE.

Request a quote by: a) filling up all the information in our web page, under QUOTE REQUEST or; b) send us a detailed email or; c) simply call us. Somebody from our Customer Service Team will contact you and reply back with a formal quote and payment instructions.

–  At this point, we will need all the shipping instructions, such as address, shipping method, etc. This will be quoted separately once the product is ready to ship.

– Delivery, Shipping and installation costs are not included in the prices published.

– For large items such as trade show booths going by regular freight, a standard packing fee of $60 will be added.

STEP 3: WORK ON THE GRAPHICS YOU WANT.

After the order is placed and payment has been processed, we will send you an Artwork Instructions package containing a template and detailed graphics specs required of each item ordered so you can work on the graphics that you want printed on the item. Once done, send it back to us.

Important: Graphic design (preparation of artwork) is not included in the prices published. Graphic design service is available at the standard rate ($135 / Hr) in case needed.

STEP 4: JOB APPROVAL

Once the template with the graphics is received, we will generate a 3D render and send it to you for final approval. Send us a confirmation that the graphics are just the way you want them.

Notes: We allow 2 changes per item only. Additional changes will be subject to a design standard fee.

In case the customer requires color approval, we can send a color sample at a cost of $75.00. Shipping charges to be covered by the customer.

STEP 5: PRODUCTION

After final approval of the render, it will take 1-2 weeks for production in most cases.

Note: Items from the STORE do not need to be structurally tested (assembled). In case Customer wants the item to be assembled before shipping/pick-up, a flat fee of $90 (trade show booths and backdrops) and/or $30 (all the other items) will be added.

STEP 6: PACKING & SHIPPING.

Product will be packed and shipped according to the information provided in STEP 2.

Note: Large items will require special packaging including a wooden pallet. A standard $60 packaging fee will be added.